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Login and Password Instructions


We recommend that returning patrons log in to their account prior to purchasing tickets, your password may require updating . For security reasons, passwords do expire if not used regularly. 

To log in:

  1. On the top menu bar, choose My Account/ Manage my Account
  2. Enter your username (which is your email address) and your password.
  3. Under My Account, you can update your mailing address, phone number or password, as well as look at your previous orders and seat locations.
  4. To buy tickets go to the Home link on the top menu bar to view Calendar of Events.

If you have forgotten your password:

  1. On the top menu bar, choose My Account/ Manage my Account
  2. Click on “Forgot Your Password
  3. Enter your email address into BOTH boxes. Click Recover Password. A temporary password will be emailed to you immediately.
  4. Once you have received the temporary password in your email, return to My Account/ Manage my Account
  5. Enter your username (which is your email address) and the temporary password.
  6. You will be redirected to a page that says This Password Has Expired .
  7. In the Current Password field, re-enter the temporary password you received.
  8. Enter a new, confidential password in the two fields that follow. This is your new password.
  9. If you are experiencing trouble, please contact the Harvard Box Office during office hours at 617-496-2222 or email tickets@fas.harvard.edu .

Enter Promotional Code

  • If you have a promotion, please enter the Access Code here: