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Privacy and Security Policy

This Privacy and Security Policy discloses the information gathering and dissemination practices for www.boxoffice.harvard.edu (the “Site”). The Site is owned by President and Fellows of Harvard College (“Harvard”).  As used in this Policy, the terms “we,” “us” and “our” refer to Harvard. This Privacy and Security Policy applies to information collected by the Site from all users. By using the Site, you are consenting to our collection and use of your information in accordance with this Privacy and Security Policy.

 

Information Gathering:

 

  • Registering for an Account
    If you purchase tickets using the Site or register for an account on the Site, we will ask for information such as your name, email address, mailing address, phone number, credit card account information and zip code. When you create your account profile, you will also be asked to designate a password to correspond with your account. We may ask you for other information at other times. We will use this information to customize your experience on the Site, to provide you with email notifications and to administer your account. 

 

  • Browsing Information and Cookies
    When users access the Site, our servers automatically record information that your browser provides. This may include, among other things, your Internet Protocol address, web request, browser type, the date and time of your request, web pages visited, files accessed, and one or more cookies that uniquely identify your browser (see below).

The Site will attempt to store a small piece of data known as a “cookie” on your computer. For example, when you visit a page within the Site, a cookie will be placed on your computer (if your computer accepts cookies) or will be read if you have visited the Site previously. We may use cookies to establish continuity between related requests, to personalize the Site to your preferences, to authenticate your log-in, and to analyze web traffic. Cookies do not themselves contain any personal information. The Site logs this session identifier along with other information about each request. You may choose to block cookies with your browser, but if you do, you may not be able to take advantage of some of the Site’s features.

 

  • User Communications
    When you send email or other communications to us, we may retain the communications in order to process your inquiries, respond to your requests and improve our services.

 

Use of information

We use the information collected for the following purposes, in addition to those described above: tailoring the Site to user needs and improving our service; generating data and reports about usage of the Site and its content; supporting the functioning and security of the Site and our network and systems; and protecting our rights, property, or safety or those of others.

 

Provision of services to users:

We may contract with third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance of this Site and processing of credit card payments for ticket purchases.  We may provide collected information, including personally identifiable information, to those third parties for those purposes.  Any third parties who receive user information for this purpose are prohibited from using or sharing user information for any purpose other than providing services to users. 

We may provide your name, email address and mailing address to event promoters and producers for purposes of notifying you about upcoming events.

We may also provide your information to third parties in circumstances where we believe that doing so is necessary or appropriate to: satisfy any applicable law, regulation, legal process or governmental request; investigate compliance with or enforce our Terms of Use; detect, prevent or otherwise address fraud, security or technical issues; or protect the rights, property or safety of us, our users or others. The information referred to in this section may include personally identifiable information. In addition, we may share with third parties information about the use of the Site and its content that is aggregated or anonymized so that it does not identify any individual user.

 

Security

This Site has security measures in place to help protect against the loss, misuse and alteration of the private information under our control. However, we cannot guarantee that those security measures will be effective.

 

Contacting this website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact:

 

The Harvard Box Office

1350 Massachusetts Avenue

Cambridge, MA 02138

617.496.2222

tickets@fas.harvard.edu

 

This website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.

 

Changes to this policy

We may change this Privacy and Security Policy from time to time without advance notice. If we change the policy, we will post the modified policy on this page, and will note the date of modification.

 

Effective Date

The effective date of this policy is August 1, 2012.

 

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